Ocean Gardens - City Beach
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FAQs

What premium and other costs will be payable to enter the Retirement Village?


The premium and other costs payable by the resident to enter the Retirement Village are:-

  •  The cost of purchasing the Lease of the particular selected unit. The price of units does vary.
  •  The Lease Bond includes a carport for exclusive use of the resident.
  •  A fee will be payable to cover the cost of processing lease documentation, preparing statements and settlement. As this varies with each Lease a  statement will be provided prior to payment of the Lease Bond.
  •  The resident will be required to arrange a consumer’s agreement with the energy provider and pay any costs incurred.
  •  The resident will be required to arrange for telephone connection and pay any costs incurred.



What Retirement Village operating costs are charged to a resident? What are the components of these costs? What method or calculation is used to determine the resident’s share of those costs and variations of those costs?


Each month (in advance in the first week of every month) residents will be required to pay to the Board, the ”operating costs” attributable to their particular unit.

This fee is calculated by dividing the total budgeted operating costs by the number of units and apartments within the Retirement Village.

The operating costs of the Village comprise those items of expenditure defined in the lease. The Annual Budget is prepared in consultation with representatives from the Residents Association and recovery rates are prescribed to yield during the year from the residents the estimated cost of maintaining and running the Village.

Rates payable to the Water Authority, the local authority and any other rates and taxes imposed are billed to each resident separately.


For what purpose, or purposes, may any budget surplus in the Retirement Village be applied?


The operations budget is designed so that the fees paid by residents over the year will meet the operating costs. If a surplus did arise it would be applied to reduce costs in the ensuing year.


Does a resident have any say in the purpose, or purposes, to which any budget surplus in the Retirement Village is to be applied? If so, what is the process for resident involvement in this decision?


If a surplus did arise, the Resident’s Association would be aware through its representation on the Board of Management. If the Association had proposals for expenditure of any surplus, the matter would be considered by the Board and the Board must apply it towards the future operating expenses of the Retirement Village. The residents may, by a special resolution, approve the application of the whole or part of the budget surplus for any other purpose or purposes that is or are generally of benefit to the residents of the Retirement Village.


What amenities and services are, or are to be, provided or made available by the administering body? What charges/fees are payable by a resident for those amenities and services and what is the basis for the future determination of those charges/fees?


  •  All local authority services including library, refuse collection etc.
  •  Use of all the Board’s community facilities on the site, including lawns, gardens, roads, paths and lighting thereof.
  •  External maintenance of their unit.
  •  Administration, management and emergency call system facility, the security within the Village.
No charges are made for the use of these amenities.

Their use is governed by the Resident’s Rules.

There are many services available on site to residents that are provided on a “fee for service” basis.

What optional amenities and services are, or are to be, provided or made available by the administering body and at what cost?


Additional or optional services are provided for the residents of the Self-Care units at Ocean Gardens and are charged at rates prescribed by the management.

These services include laundry, cleaning, programmed personal care, shopping, restaurant dining or meal delivery, Hairdressers, Podiatrist, Kiosk, Photocopying and Secretarial Service. A schedule of some of these services is attached to the Lease.

Residents entering the Village are provided with a comprehensive “Welcome Wallet” which describes all the amenities and services available and where applicable, the charges.

These details can be made available on request by interested persons.

What insurance arrangements (including self-insurance arrangements) are in place or proposed for the Retirement Village? What Village insurance costs are, or will be, payable by the residents?


The Village is insured for the risks outlined in Clause 1 (c) (i) (ii) (iii) and (iv) of the “lease” under the heading ‘operating costs of the Retirement Village’. The premiums are part of the “operating costs” and therefore residents make a contribution to the premium by way of their monthly “maintenance fee”. Under the heading “Lessors Covenants” in the “lease”, Clause 5.3 the Lessor is required to effect insurance against specified risks.

What is, or will be, the extent of insurance cover (including self-insurance cover) in the event of the residential premises or the Retirement Village as a whole being damaged or totally destroyed?


The Village is fully insured for replacement as a result of any of the prescribed risks, and the Lessee’s rights relating to destruction or damage to a unit is outlined in Clause 6 of the Lessors Covenants contained in the Lease.

What are the qualifications and experience of the Retirement Village’s senior management?


The Board of Management and its administration have been responsible for managing the Village since its inception. The Management team are fully experienced in all aspects of administration and the provision of the full range of services.

Is the Retirement Village accredited under any established accreditation scheme that applies to the Retirement Village industry?


Yes – The Village was granted initial accreditation in 2003 by the Retirement Villages Association, and reaccredited by the Association in October 2006 for a period of 3 years.

What restrictions are there on a resident’s use of his/her residential premises and the Retirement Village amenities in regard to:-


having someone else live with him/her;

having visitors, including short stay guests;

carparking;

pets?


The leased unit will be your home but because of the community style of living, it is necessary to ensure the harmony in the Village, and thus some conditions are necessary.

Self care units have generally been designed for occupation by a person and spouse and fees have been structured on that basis.

Residents may have short stay guests on the basis that the written approval of the Administrator is first given. “Short Stay” is not more that 2 weeks continuous.

Each unit is allocated car parking which is specified in the lease Agreement. Visitor car parking is also available throughout the Estate.

Generally pets are not permitted. However, the Board may authorise a person to bring their present pet with them. Size and age of the pet would be considered and an approval given would be subject to withdrawal if the pet proved to be a nuisance.

What effect does the death of a resident have on the right of a spouse or de facto partner residing with the resident to continue to occupy the residential premises?

The lease term is for the lifetime of a resident, or where there is more than one resident, during the lifetime of the surviving resident. The surviving resident would have to be a party to the lease.

What type of public, private or Village transport is available to the residents?


Transperth Bus Services are available in Kalinda Drive and the Boulevard.

Taxi service is available on request of residents.

Ocean Gardens has a 14 seat bus which is used for outings, social purposes and transport of a similar nature. There are no scheduled services and the outings arranged by the Bus Committee are advertised in the Village Newsletter. The drivers are volunteers and a charge is made for all trips as the bus service is self supporting.

Does the prospective resident have to supply a medical certificate or report to certify his/her ability to live independently?


It is a requirement of the Lease Agreement that the Board must be satisfied that intending residents are capable of living on an independent basis. In a case where the Board feels it necessary, they will refer it to their medical adviser for an opinion.

Is there an Emergency Call System? If so, when is it monitored? Who is responsible for responding to the calls?


There is an Emergency Call System installed in the Village and this will be monitored 24 hours per day by staff on site. All the costs of monitoring and maintaining the emergency call system are included in the operating costs.  Residents do require the connection of a telephone line with cost of the line being the responsibility of the resident. Residents who activate the emergency call system should expect to receive an account for services provided by staff in responding to a call.

The determination of who is called to deal with the emergency situation will depend on the particular circumstances, and the Resident concerned. Should hospitalisation be required, the wishes of any Resident would be noted, but the admission may well be in the hands of others.

In the event of an emergency who will be called and how will they gain access to the resident’s residential premises?


During an emergency, Carers are under instructions to proceed immediately to the unit and to carry through specific emergency procedures which could include, having regard to the circumstances, calling the doctor, ambulance, next of kin and so forth. Residents instructions on these matters can be held on file so that personal preference can be respected. To assist with emergency access, master keys are available to provide entry to a unit.

If hospitalisation is required where will a person normally be taken?


If immediate hospitalisation or nursing care is required and a doctor is not present, the ambulance would normally take the Resident to the closest public hospital, which is Sir Charles Gairdner Hospital or Royal Perth Hospital.

If hospitalisation or nursing care is required, how long will the resident’s residential premises be kept in the name of the resident?


In the case of hospitalisation or the need for nursing care, it is expected the Board would/may give approval for an extended absence provided the operating costs are paid as they become due and payable. The Lease would remain in the name of the Resident until termination, either voluntarily or by default.

In the event that hospitalisation or nursing care is required, what ongoing costs would the resident incur with his/her existing residential premises?


The resident would be required to pay the operating costs in compliance with the covenants of the lease and Village rules.